Shell

Shell Petrol A.Ş (SPAS) is 100% subsidiary of Shell & Turcas Petrol A.S and manages company operated – site platform in Turkey. With its 86 fuels stations and 2 off-site Select stores, it successfully implements its visions as “being a role model in the industry” with excellent site operations, customer experience and new CVP implementations in fuels, convenience retail, lubs and EV.

This role will act as business support for CO SAM and RBA’s for their business planning and performance related needs, interacts with internal & external stakeholders, reviews and evaluates data, writes reports, help to improve the organization's internal processes.

• Support RBA business planning process including re-plan process and responsible for all admin activities by providing details such as volume, NFR, FTE and RBA opex buckets.

• Support SAM’s to track RBA business progress and update them when necessary.

• Single central contact for RBA’s about their general issues- business plan, RBA performance score cards, HR, IT , legal etc. and responsible for sending regular communications /reminders to RBA community.

• Responsible for creating regular communication channels like newsletters, for RBA’s about their business progress, reminders about their legal and complaince duties.

• Closely work with SPAS finance, SPAS HR , STAS Operations , NFR to collect all the informations on time to calculate RBA’s quarterly premiums.

• Provide clear and consistent reports and analysis to CO and RBA team that allows timely decision making for CO business.

• Support SPAS Operations and Performance Manager to automate and digitalize all operational processes.

• Create regular reports in order to monitor Opex per site and act as a cost controller.

• Following up RSAA audit findings with SAM & RBA’s.

• Demonstrate excellent stakeholder and communication skills.

• Demonstrate Quality, Speed and Ownership while delivering hie/her daily duties.

• Strong customer focus & commercial mindset;

• Innovation and design-thinking experience;

• Knowledge of Agile methodologies;

• Able to apply principles of continuous improvement, standardization and simplification of business processes;

• Professionalism, organization, and excellent attention to detail;

• Experience in technology and process assessment and innovative problem solving;

• Experience in usage of different tools for smart analysis, experienced excell, power BI, alteryx etc.

• Proven experience in the successfully building automation utilizing excel macros/VBA (Visual Basic for Applications);

• Degree in Engineering / Master of computer application or any other technical qualification would be an added advantage;

• Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities;

• Strong interpersonal skills & ability to communicate with clarity and build strong working relationships,

• Any business analysis or application development experience is an asset;

• Fluent in English