This job sits within the Order to Delivery Journey forming a critical part of the Customer Fulfilment Cycle. The COS Deal Management supports Account Managers to drive proactive communications, value-adding interactions and effective issue resolution, providing best-in-market Customer experience. And also, this position acts as a focal point between Customer and Sales.
Principal Accountabilities:
This role may focus on some or all of the accountabilities below, depending on operational requirements.
- Key, Ring and VIU Programming Process
- Key, Ring and VIU Cancelation Process
- Station Key Order Programming
- Manuel device Entry Form process
- SAP order and ınvoice entries
- Partner Card ordering process
- SOTR sticker ordering process
- Stock Management ( VIU, Envelope, sticker, T-Kart )
- MNG Cargo Process management
