Shell

Job Description:

PURPOSE

The purpose of this role is to ensure the proper handling and accounting of payments from 3rd party customers through the identification of customer and possible need for allocation into the right invoice.

Responsible of handling all incoming cash coming from customers through the various payment methods in which we offer (EFT, Direct Debit, Wire Transfer, etc.) incl maintenance of AR Customer Master Data in relation to Direct Debit Mandates.

To ensure that bank balances and sub-ledger accounts of customers are balanced.

To ensure that cash application is completed in an accurate and timely manner in accordance with Credit Manual.

DESCRIPTION

Cash Allocation and Application

- Validate completed Direct Debit Instructions and run daily reports from bank for any missing Direct Debit Data.

- Responsible for ensuring timely reversal of DD rejection whilst following up with relevant stakeholders.

- Analyse unidentified missing receipts and communicates directly with Treasury Back Office, Business or other relevant parties to ensure resolution within prescribed timeline.

- Produce details to be input to weekly and monthly control reports and MI – such as unallocated and unapplied cash details.

- Ensure performance metrics are met and perform the monthly reconciliation of general ledger accounts.

- Ensure that all debit and credit balances on customer’s accounts statement is worked to conclusion through either payments or adjustments, for those accounts where there are no assigned Debt Collectors.

- Perform daily clearing activities

- Perform and own the general ledger account reconciliation process.

- Responsible for providing information on balance of customer accounts (BA&BS) on the regular basis and according to the agreed form.

- Ensure that all cash is entered into the system, banked on the due date and that receipts are applied to customer accounts. This is critical to managing the exposure levels of our customers and to our debt collection teams effectiveness.

Customer Account Reconciliation

- Perform daily customer account reconciliation to ensure timely collection of cash and avoid overdues.

REQUIRED EXPERIENCE

- Communication - can communicate with confidence and clarity, both written & verbal, in the required language of the operational unit being supported.

- Organized - ability to prioritize workload within time constraints. Excellent time management is required and working to strict deadlines.

- Analytical - ability to gather information, articulate, interprets data, solve problems, and make decisions. Has attention to detail.

- Applies knowledge and understanding of banking process in resolving complex issues arising from various modes of receipts.

- Demonstration of Excellent customer Focus Skills

- Good Excel Knowledge (e.g. VLOOKUP, Pivot, Macro)

- Knowledge of SAP is preferred

- English level B1

- Fluent Turkish