Shell STAS - Delivery Assurance Analyst-3

Bu ilan Shell Petrol A.Ş'nin, Open Resourcing (Açık İstihdam) sisteminin Global Workday alt yapısı çerçevesinde güncellenmesi sonrası erişiminin olmaması nedeniyle Shell Petrol A.Ş. çalışanlarının ilanlara başvuru yapabilmesi için özel olarak yayımlanmıştır.

Paylaşılacak ilan linkleri Shell Çalışanları dışında 3. Şahıslar ile paylaşmamanız şirket içi bilgilerin gizliliği açısından çok büyük önem taşımaktadır.

İlan Tanımı

Job Family Group: Downstream Supply Chain

Management Level: 08

Present Company: TR03 Shell & Turcas Petrol A.S

Country/Region of Work Location: Turkey

Target Hire Date: Ocak 2, 2023

Worker Type: Regular

Posting End Date: Aralık 15, 2022

Business unit: Downstream

Job Requisition ID: R101912

Location: Istanbul - Esentepe

Posting Date: 05/12/2022 - 1 day ago

Job Family: DSC Supply

Time Type: Full time

Job Type: Regular

Supervisory Organization: STD/ET/312 Delivery Assurance (54046921)

Hiring Manager: Cem Kurt

Sorumluluklar

Job Description:

Job Purpose:

• To liaise with drivers, hauliers, customers (IVR), CSC and scheduling teams to perform amendments to the schedule during its execution, manage customer enquiries and process urgent orders.

Principal Accountabilities:

• Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan

• Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered

• Receive urgent order requests and create urgent orders within framework of delivery promise. Provide feedback of changes to planned shipments to schedulers and scheduling admin team, particularly to VMI customers

• Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate. Ensure any Special Instructions noted on the orders have been processed

• Initiate surcharges for Left on Board and urgent orders to the customers.

• Investigate and resolve customer complaints. Ensure documentation and filing is accurate, up to date and accessible

Special Challenges:

• Assess/handle unplanned issues arising from delivery/system constraints.

• Assess the implications of HSSE requirements, customer on-site HSSE risk, discharge requirements of drivers

• Ensure compliant scheduling with VRIP rules

• Feedback effectively to scheduling team and scheduling admin

• Continuously rotating shift system (working in 2 shifts (from Sunday 22:00 till Saturday 22:00)

• Workload in Festive periods, price change days, high season (summer) and weekends

• RTS Growth

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o Internal: Delivery Assurance Analyst-3

Shell

STAS - Delivery Assurance Analyst-3

İlan Tanımı

Sorumluluklar

Aranan Nitelikler

Departman

İlan Türü

Yayınlanma Tarihi

Son Başvuru

Çalışma Lokasyonları

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