Job Description:
• Provide personal/administrative assistance to T&S Supply Manager/ T&S Ops Manager
• Keeping track of permanent and travel whereabouts of staff in the department.
• Provide administrative assistance to Country HR Manager/ Head of Legal (if needed) (travel arrangements, expense management)
• Scheduling variety of styles of meetings for attendees working in multiple time zones, including booking facilities when necessary, preparing content and co-ordinating outcomes.
Day to day Activities
• Managing large e-mail volume, reports, post, phone calls and messaging, distribution list via the
various Shell IT methods, and solid understanding of these facilities to guide and troubleshoot for Managers.
• Set-up of Video Conferencing, Audio Conferencing and Web Conferences.
• Collating, monitoring/action-tracking, co-ordinating or routing/delegating the above items and business tasks/actions to respective parties on behalf of Managers.
Travel arrangements
Co-ordinating end-to-end travel arrangements for senior staff as required. This may include: visa/passport managing, flight bookings, transfer bookings, hotel reservations, office arrangements, arranging f2f session itineraries liaising with local staff, relevant and accurate printouts, car rental service, etc.
Organizing/coordinating events in/ outside Shell offices
Examples: Social events, Leadership Team Meetings, External company peer or supplier
collaboration sessions. These events often require researching and booking appropriate to HSSE
expectations and within budget venues, catering, transportation (coordination of or guidance
dependent on level of staff) and full administration before, during and after the event and misc
items as needed.
General Office Management
• • Assisting in preparation of documents, reports, presentation material.
• • Arranging on-boarding of new staff.
• • Relevant building access of external visitors and visiting staff, at times preparing the agenda;
• greeting and escorting the visitor(s) as needed, ensuring HSSE policy is adhered to.
• • Maintaining organization charts and webpages.
• • Business Focal Point for buildings real estate and facilities management liaising with team and
• facilities team managing issues and flow of information.
• Setting up Purchase Orders, paying invoices through GSAP, Filing Invoices and fulfilling other Contracting & Procurement requirements (if required)
Data Management
• Maintaining reference documents held within SharePoint, and own storage.
• Manage the Permissions of folders where team documentation is held.
• Ongoing monitoring SharePoint site design and recommending best practice updates according to changing needs of team's storage and collaboration, and actioning accordingly.