Shell

• Prepare and analyze payment & loyalty related reports (Smart, Cross Loyalty, loyalty dashboard, Competitor Analysis etc.) and support loyalty plan on regular basis
• Assist Payment& Loyalty Team by creating management reports & team presentations.
• Creating Alteryx reports and using Alteryx tool for loyalty analysis.
• Support the delivery of loyalty marketing plan by actively leveraging digital channels.
• Responsible for partnership & campaign operations, supporting loyalty manager for partnership operations such issuing, deleting points, invoicing, VOC points issuance, new site openings etc.
• Responsible for shellsmart.com and Shell app operations: reporting, news and tracking mobile KPI’s on regular basis while supporting Loyalty Manager for Shell app strategy and roadmap
• Attend and actively participate regular global calls for Shell app and loyalty program
• Support Payment &Loyalty Team members to implement local marketing activities within budget and timeframe
• Operate as part of global and/or local project teams, within the application portfolio
• Work collaboratively with different line of businesses to generate value
• Take personal responsibility for data protection and privacy at all times while complying all HSSE and Shell governance policies
• This role will report to Loyalty Manager.

Requirements

• University graduate,
• 2 years of job experience/marketing experience is a plus,
• Fluency in English is a must,
• Advanced MS Office Skills required,
• High analytical mindset,
• Advanced communication and follow up skills,
• Proactive and strategic thinking,
• Ability to manage stakeholders from different businesses,
• Ability to prioritize, plan and organize responsibilities, with excellent reasoning skills,
• Excellent team player and multi-tasker,
• Passionate about technology, digitalization and loyalty programs,
• Curious about consumer insights & external market initiatives,
• Able to deliver under time pressure and deliver on strict deadlines,
• Passionate to get initiative and self-motivated.