Shell

Job Purpose:

Responsible for the management of risk assessment of customers and establishment of credit limits, the analysis of the overall credit exposure & for the recommendation of terms of credit. The negotiation and management of security necessary to support higher risk exposures, and accounts receivable. Approval of credit limits, risk categories, and release of blocked orders. Actively support the sales account holders in credit issues. Manages credit litigation and special collection efforts and strategy.

Negotiate repayment arrangements and determine when additional action is required.

Provide support to the Country Credit Manager as required. Responsible for the management of staff within the defined area of responsibility, and for actively supporting their Learning & Development.

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Principal Accountabilities:

Manage Credit Risk

Responsible for the efficient and effective management of credit risk within the defined area of responsibility in line with OCC directives. Responsible for the risk assessment of customers, negotiating and managing security arrangements, establishment of appropriate credit limits with necessary MOA and the analysis of the overall credit exposure & the re-assessment of credit-worthiness of customers based on re-evaluation triggers and timelines. Liaise with business units to appropriately balance and optimize portfolio risk ensuring adequate use of risk mitigating collateral as appropriate, regularly meeting with business units to review portfolio risk, ensuring credit analysis representation and participation on each business unit credit committee. Provide authorized approval for the release of blocked orders in respect of credit. Proactively identifies areas of increasing risk, e.g. at customer level, sector level, industry level.

Accounts Receivable

Negotiate & approve refinancing of Overdue Debts. Regularly reassess customers to determine provisions for recovery, in relevant timeframe. Directly administers or ensures delegation of 3rd party contract arrangements where applicable, e.g. credit data providers.

Support for Sales

Provide interpretation of policy and guide the businesses on the principles of sound credit management. Keep up to date on issues within the businesses by having close relationships with the sales managers and reading information from industry sources. Conduct customer visits as required. Meet with owners/officers of major customers as necessary to represent business in negotiating higher risk/exposure credit facilities.

Job Knowledge, Skills & Experience:

Qualifications

• Degree in Accounting or related Finance/Business degree preferred.

• Minimum 7 years relevant credit or financial experience demonstrating strong financial analysis skills.

• Language Proficiency: Effective-proficiency level (specify language requirement by country)

• Strong diplomatic negotiating skills with ability to make tough decisions and implement action steps to resolve credit issues while maintaining customer relationships.

• Demonstrated leadership capabilities for team projects with ability to motivate team efforts and lead and influence outside organizational boundaries.

• Strong aptitude for managing processes and driving towards best-in-class process performance.

Professional Experience

This role requires the ability to work under tight time pressure whilst still maintaining high standards of work. He/She should possess strong commercial acumen to be able to support the sales organization in credit matters. He/She must be credible and be able to negotiate with customers and their professional advisors face to face at the highest level within their organization whilst valuing the customer relationship wherever possible. Minimum 7 years of experience in credit management or other relevant financial experience with specific focus in credit and balance sheet analysis.

Key Competences

• Manage Credit Risk (Develop New-Skill)

• Apply Strategic Credit Focus (Skill-Mastery)

• Advise and Support Business Decisions (Skill-Knowledge)

• Motivates, Coaches & Develops (Skill-Knowledge)

• Delivers Results (Knowledge)

• Demonstrates Courage Builds Shared Vision (Knowledge)

• Works to embed change (Mastery-Knowledge)

• Apply