Job Description:
Purpose
The role of the RtP Operations Analyst and Buyer is responsible for managing the volumes of ERP purchase order activities required to support business purchasing requirements within an end to end cycle that aims to pay Shell's 3rd Party suppliers within agreed payment terms. And handling daily procurement of goods & services, operational contracts for various businesses mostly in Retail, GC, Corporate and T&S categories through Total Cost of Ownership, delivering or exceeding business service needs and Third Party Spend Savings targets.
Accountabilities
- Produce SAP Purchase Orders from SAP requisitions on a timely basis.
- Analyse requisition quality and work with requisitioners as necessary to make lasting improvements.
- Implement RtP automation opportunities resulting from changed or new supplier arrangements.
- Awareness of local/regional tax, legal, finance guidelines, policies and support resolution of local/regional issues.
- Provide commercial and RtP advise to both local internal and external stakeholders, requisitioners, 200+ suppliers, global Accounts Payable consistently in line with RtP guidelines and Shell Group Category Management and Contracting Process.
- Diagnose, resolve and/or coordinate the resolution of problem areas arising in the RtP process, including reviewing FI transactions that are non-compliant or paid late (including where possible identification of root causes).
- Ensure workflow items received are dealt with efficiently and effectively. Execute efficient follow-up process to ensure workflow issues are driven to closure.
- Act as gatekeeper for any new supplier requests. This is a challenge to the business to ensure that only the minimum necessary number of new vendors are added to Master Data records.
- As requested, work with Accounts Payable to resolve outstanding parked and blocked invoices (usually PO or Business Service Entry related).
-Provide full Contracting & Procurement support for Retail Network, T&S, GC Engineering, Marketing and Corporate categories’ one-off daily procurement of goods & services and operational contracts.
-Develop and implement sourcing strategies to meet the needs of internal customers in compliance with Global Contracting & Procurement processes and procedures.
-Manage tenders, negotiations with suppliers on contract terms and conditions.
- Follow-up and resolve daily Contracting & Procurement related issues with suppliers, businesses and finance.
-Set-up and follow-up On-Line Bidding.
- Focus on market research for alternative, competitive or creative suppliers through being aware of industry trends, familiar with the key players and bring that external insight into Shell.
-Build and maintain good relations with internal and external stakeholders.
- Fully compliant with ISO9001 Management Quality System and ISO27001 Information Security Management Systems and ISO14001 Environmental Management System.
-Fully compliant to related regulations.
Dimensions
-Create around 5000 purchase orders, 150 standing purchase orders annually.
- Engage 25+ requisitioners across the Projects & Technology (P&T) business and Central Functions.
- Resolve weekly workflow support issues (up to 1250 items p.a.)
- Deliver 90% of all Purchase Orders within 2 days of properly prepared Purchase Requisition.
- Perform around 30 low risk operational contracts, where approximately 20 M USD ACV (Annual Contract Value) is managed and 10 daily procurement of goods & services having 5 M USD annual spent.
Shell Companies in scope of C&P:
- Shell &Turcas Petrol A.S (70% Shell - 30% Turcas) - Shell Operated JV
- Shell Company of Turkey
- Shell Petrol A.S (COCO and DOCO Retail Sites Management)
- Shell Enerji
Special Challenges
-Ensure RtP processes are followed.
- Ensure only approved suppliers are used.
- Maintain customer focus with a customer service mindset.
- Deliver timely solutions within agreed quality levels.
- Adaptable to changing circumstances within the organisation.
- Participate in project initiatives as needed.
- Ensure stakeholder focus on key aspects of the RtP process which affect workflow.
- Analyse and identify improvements while executing day to day responsibilities.
- Be a Super User of the department and raising ticket for SAP issues.
- Turkey Shell is a JV, following all global rules of C&P and HSSE standards while complying with local content. Knowledge in contractors in Network, T&S and GC market, closely monitoring business needs and ability to find solutions is a must in the sector where fierce competitions exist.
- The market is also regulated by the governing body EMRA (Energy Market Regulatory Authority) often comes up with requirements that the distributor companies should comply. The most recent and biggest impact was limiting dealer agreements to 5 years, which is driving to change investment strategies.
Required Experience Qualification
- Experience in RtP processes and SAP system functionality.
- Skilled at interfacing with end-user stakeholders.
- Skilled at multi-tasking and prioritising requests.
- Good knowledge of Master Data requirements and set up processes and procedures.
- Knowledge of the contracts and category strategies for commodities being supported.
-Good negotiation, inter-personal and communication skills.
-Good Business English, written and oral.
-Strong analytical skills and ability to work independently.
-Local and global stakeholder engagement exposure.
-Supplier management.
-Team player with a high drive and ability to build long term relationships.
-Customer focused and likes to work proactively with business professionals
-Knowledge of procurement process & contracting skills, finance and IT systems would be an asset.
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o Internal: RtP Operations Analyst and Buyer
