Shell

Job Description:

PURPOSE

Responsible for the efficient and effective management of credit risk in accordance with Credit Manuals and directions from the credit committee.

Ensure coordination of debt recovery activities are managed effectively.

Actively support the Sales organization on all Credit related matters including facilitation of virtual and F2F meetings with focus per LoB.

Provide support to the Country Credit Manager as required.

JOB DESCRIPTION

Manage Credit Activities

- Responsible for the management of risk assessment of customers and establishment of appropriate credit limits, negotiating and managing security arrangements, the analysis of the overall credit exposure for the recommendation of terms of credit and re-assessment of creditworthiness of customers based on re-evaluation triggers and timelines.

- Responsible for providing authorised approval for release of credit blocked orders and taking credit decisions.

- Ownership & maintenance of 3rd party contracts in support of credit management activities. Able to provide support in Credit related matters to the Business.

- Liaise with business units to appropriately balance and optimize portfolio risk ensuring adequate use of risk mitigating collateral as appropriate, regularly meeting with business units to review portfolio risk, ensuring credit analysis representation and participation on each business unit credit committee.

Debt collection & recovery

- Responsible for the management of the doubtful account portfolio including accounts handled internally by Legal and externally agencies/lawyers.

- Negotiate repayment arrangements for Overdue Debts and determine when additional action is required. Seek approval when external/internal legal action is required e.g. in case customer files for bankruptcy.

- Management of internal and external collection efforts on major bankruptcies and other serious collection matters. Oversee and manage all external collection efforts ensuring regular follow up to maximize recoveries.

- Coordinate legal assistance for bankruptcy cases and for other non-bankrupt collection actions when legal involvement is determined to be necessary.

Support to Sales

- Provide interpretation of policy and guide the businesses on the principles of sound credit management.

- Keep up to date on issues within the businesses by having close relationships with the sales managers and reading information from industry sources.

- Meet with owners/officers of major customers as necessary to represent business in negotiating higher risk/exposure credit facilities.

- Negotiate and agree on supported risk level including securitization.

General

- Ensure compliance to MOA & credit manuals and take responsibility for audit queries and business control reviews. This role requires strategic thought processes to be able to implement credit strategies and contribute to/manage high profile projects which includes delivering presentations to several internal/external stakeholders.

- Responsible for ensuring that controls are adhered to within the area of responsibility.

Cluster/Region Support

- On top of the mentioned responsibilities the Senior Credit Assessment & Debt Recovery Advisor provides cluster/regional level support in terms of leading projects, facilitating credit analyst network meetings and cascading information related to the responsible Lines of Business within the cluster/region.